Managing feelings is an arduous task for some but a skill that is essential to success in business and personal relationships. We all experience and have feelings if we like it or not. Managing emotions mainly deals with harsh emotions: anger, fear, frustration, depression, despair. Emotions are the feelings now we encounter days, such as happiness. Emotions are a part of our daily existence as they proceed affecting our state-of-mind, functionality, health, and energy. Emotions can’t be helped. Can affect our thoughts and behaviors; they are also able to travel from a person. Of the very utmost importance for those in places of influence not only their own emotions, it is due to this virus-like state but know the need to track and possibly influence others’ moods.
Management is in a unique position to dictate the pulse and rhythm in their office. “We participate in emotional contagion,” says Sigal Barsade, a Wharton management professor who studies the influence of emotions on the workplace. Promises, putting the blame on others, communications that are dishonest, and dismissing employee suggestions are unfortunately very commonplace in real life management. So just how does management expect their employees to handle their emotions in the workplace if is negative or one of disregard? Without that emotional-management part, a work environment can become toxic.
Those in leadership positions are usually not really great at working with people and so spend a good deal of their time avoiding and/or strategizing how to cope with, avoid, or knock out those who are troubling. In fact, a great deal of leadership is actually about emotion administration. Emotions are also vital to inspirational leadership. These supervisors often lack the necessary people skills, communication skills, and leadership skills to affect the tone of their office. This is a critical oversight by those in management who don’t get or provide the training to make a positive tone. So consequently, workers’ moods, emotions, and dispositions impact teamwork, decision making, creativity, turnover, job performance, discussions, and leadership.
For Management to be in full control of emotions of their workplace, they will need to become a master of themselves, both theirs and their workers’. It is essential for employees to positive but this needs to be supported by upper management. Positive feedback is needed by employees, and they do not see that coming or do not even get acknowledged for their work, if, they’ll appear elsewhere. This produces a turnover and improved costs and performance. Many employers in the present economy are quick to someone else instead of tackle this aspect. They don’t look at the long-term costs of losing an employee in downtime and in the retraining of a new employee.
Among the very basic things necessary to improve employees’ attitude and to create a”culture of love,” would be to adopt systems that recognize and reward those positive attitudes and behaviors. When supervisors are manipulative and handle employees as”equipment” instead of individuals, poor attitudes follow. And vendors, workers, and clients can turn off. Similarly, it is the duty of the supervisor to make sure he oversees the negative emotional attitudes of his group in such a manner that attitudes aren’t reflected in their functionality. Managers also need to learn how to direct by the example they set -to take care of their pain. Barsade gave the case when passing by the desk of a worker who either gave no acknowledgment or grunted of a supervisor who had been dragged down at the start of every day. Control was taken by the manager and started following a route. If the business is losing money and experiencing the effects of downsizing, should the supervisor, feeling overwhelmed and stressed, convey his despair. Or if the supervisor tries to appear cheerful and behave like nothing is wrong? Barsade says it’s possible for the manager to communicate emotions that are both authentic and positive, saying something like, “I understand you’re worried. The ability to summon feelings is the key to becoming a successful supervisor.
Most organizations have traditionally focused on teaching rational and logical thinking and have neglected emotional learning in their development programs. The principal implication is that organizations should concentrate on hiring supervisors and also provide EI training and advancement opportunities for managers to allow them to develop a positive organizational climate. Effective listening is an important element of learning to do that. ASSET Education
Listening efficiently is difficult because individuals vary in their communication skills and in how clearly they express themselves, and frequently has different needs, wants and purposes for interacting. Listening is an important ability and has to be educated. The most fundamental of all human needs is the need to comprehend and to be understood. Feedback must take into consideration the requirements of both the receiver and the giver. Otherwise, it can be destructive as it fails to consider the needs and feelings of everyone involved. Listen to emotions, body language and words to understand the player conscious and unconscious needs. Many negative consequences of an upset or disgruntled employee could be lowered if not stopped by feeling heard.
Managing emotions does not mean denying their presence or dismissing them. Never tell an employee he should not feel like that. Feelings are a biological reaction a scenario, event or stressor and cannot be helped. How one can help is to acknowledge the feelings and assist the employee to consider positive potential decisions they must resolve their feelings. Have a moment to consider the importance of active listening by thinking about how you can be a good active listener concerning body language–or everything you do during communication, voice how you respond to the speaker and content –what you say when you react to speaker. Active listening is a powerful instrument to reduce the emotionality of a situation. Every supervisor or sales team leader who may learn these skills will discover that their team will increase in functionality and business loyalty. Feelings are something that has to be addressed, not avoided for success. https://www.asset-edu.org/for-schools/